Payment Policy

At Pulsebeet, we are committed to providing you with a secure, transparent, and reliable payment experience. This Payment Policy outlines the payment methods we accept, the security measures we use to protect your information, and how your payment data is handled when you shop with us.

Encryption

Our store uses industry-standard TLS/SSL encryption for every connection. Encryption scrambles sensitive information, including passwords and card numbers, so it cannot be read in transit.

All forms on our website are secured this way, which keeps your personal information protected from unauthorized access. You can confirm that you are on a secure page by looking for the closed lock icon in your browser's address bar and checking that the address begins with https://.

Accepted payment methods

We accept the following payment methods:

  • Major credit and debit cards accepted by our payment provider, including Visa, Mastercard, American Express and Discover
  • Shop Pay
  • Apple Pay
  • Google Pay

All prices and charges are listed in US Dollars (USD). For shipping costs and delivery times, please see our Shipping Policy.

PCI DSS compliance

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard developed by the Payment Card Industry Security Standards Council. It applies to organizations that handle credit and debit card information and exists to strengthen controls around cardholder data and reduce card fraud.

Our payments are processed by Shopify Payments, which is PCI DSS compliant. Your card data is therefore handled in line with the standards of the card industry.

Your payment information

Your full card number is never accessible to us. Once your purchase is complete, we can see only:

  • Your billing information
  • Your shipping information
  • Your order details
  • The last four digits of your card number, for reference only

Full card details are processed directly by our certified payment provider and are never stored on our own systems. That secure processing begins the moment you start your order.

Payment authorization

By placing an order with Pulsebeet, you confirm that:

  • The card or payment account used is yours, or you have explicit authorization to use it
  • The billing information you provide is accurate, current and complete
  • You authorize us to charge the full amount of your order, including any applicable taxes and shipping fees, to the payment method provided

All orders are subject to authorization and verification by your payment provider. We may cancel an order if payment cannot be successfully processed or verified.

Currency and taxes

All transactions are processed in US Dollars (USD). Applicable sales tax is calculated and added at checkout based on your shipping address and the tax rules of the destination state.

If you pay with a card issued in another currency, your bank or card issuer may apply currency conversion fees and its own exchange rate. Pulsebeet is not responsible for additional charges imposed by your financial institution.

Subscriptions and recurring charges

If you choose a subscription at checkout, you authorize us to charge your payment method automatically for each delivery, at the interval and price shown when you placed the order. You can skip a delivery or cancel your subscription at any time from your account or by contacting us. Cancelling stops future charges; it does not refund deliveries that have already shipped.

Protection of your personal information

We do not rent, sell or share your personal or payment information with third parties for marketing purposes. Your data is used to process your order and provide our services.

For details on how we collect, use and protect your personal information, please see our Privacy Policy.

Failed or declined payments

If your payment is declined, please check that:

  • Your card has not expired and has sufficient funds available
  • The billing information you entered matches the information your card issuer has on file
  • Your card is authorized for online and, where relevant, international transactions

If the problem persists, your bank or card issuer can help. You are also welcome to contact us and we will do what we can.

Contact

If you have questions about this Payment Policy or about a payment, please reach out: